Check Dsonmart Order Status & Track Orders — Step-by-Step
Need to check Dsonmart order status or track a shipment? This quick, step-by-step guide shows you exactly how to sign in, find your orders, view tracking details, and understand every order status you might see — Processing, Waiting for Pickup, Shipped, Completed, and more. If something’s wrong (On Hold, Cancelled, Failed, RTO Return, Customer Return), you’ll find clear next steps and the support email to contact. Perfect for busy shoppers who want instant clarity — follow these simple steps and get real answers fast. (Keep this page bookmarked for repeat use.)
If you ordered on Dsonmart and want to check Dsonmart order status or track your delivery, follow this clear, step-by-step walkthrough. Whether you prefer desktop or mobile, you’ll quickly locate order details, tracking numbers, and learn what each status means — so you always know what’s happening with your purchase.
Step-by-step: How to check your order status and tracking
-
1. Open Dsonmart website
Go to
dsonmart.comin your browser.
-
2. Click Sign In / Sign Up (top-right).
-
Enter your email/phone and password, then click Login, OR
-
Use Log in with Google for one-click access.
-
-
3. Go to My Account
-
After login you’ll land on the My Account page. If not, click your profile icon and select My Account.
-
-
4. Click on Orders or Recent Orders
-
On the My Account dashboard click Orders or Recent Orders to see your order history.
-
-
5. View specific order details
-
From the orders list, find the order you want and click the View button. This opens the order details page where tracking number, courier, and status are shown.
-
-
6. Track shipment (if shipped)
-
If the order shows a tracking number or courier name, click the tracking link (or copy the tracking number) and paste it on the courier’s tracking page to see live transit updates.
-
What the order statuses mean?
-
Processing
Order received and being prepared. Items are not yet ready for pickup.
-
Waiting for Pickup
Order is packed and waiting for the courier to collect from the vendor.
-
Shipped
Courier has picked up the package — shipment is in transit. Use the tracking number for live updates.
-
Completed
Order delivered to you. After successful delivery, you may receive DsonCoins based on the order amount.
Additional statuses & what to do ?
-
On Hold
Order paused for a reason (payment issue, verification, etc.). Contact support at support@dsonmart.com to resolve.
-
Cancelled
Order cancelled by customer or due to confirmation/stock/vendor issues. Check your email for details.
-
Failed
Payment or order creation failed. If payment was deducted but order not created, contact support with payment proof.
-
RTO Return (Returned to Origin)
Courier couldn’t deliver (no response, refusal) and order returned. Reach out to support@dsonmart.com for assistance.
-
Customer Return
After delivery, a return/replacement was initiated (typically with an unboxing video and support confirmation). Follow return instructions and contact support if needed.
Troubleshooting tips
- Confirm you logged in with the same email/phone used to place the order.
- Check your email (including spam) for order confirmation and tracking link.
- If tracking shows “no data,” wait 24–48 hours — couriers sometimes delay updating.
- For immediate help, email support@dsonmart.com with your Order ID and screenshots.
Still unsure? Email support@dsonmart.com with your Order ID and a brief description — the Dsonmart support team will respond and help track or resolve the issue.
About author
Add comment
You must be logged in to post a comment.